I finally got our IT to help and was able to edit the file.
I’ve tested the suggested fix that is supposed to help with pdf file size and download time. This is the smaller of the two reports and is just 27 pages. As you can see the one I just ran is only marginally smaller and still took 4 minutes and 23 seconds to create the file via SHARE >> PDF.
I am in contact with support again to see if there is another solution to this problem for us.
