Maps not showing all the data

Dear community,
please help.

when I drag the map from the data visualization tab and then inserting the data I’m getting on the data preview all the data and it’s correct but on the map itself I’m getting only small numbers,

all the data is validated and the country names are correct.

please see the screenshot below.

another bug i saw on the matched maps tab on properties i saw the match resources and all the contries are there, but when i press missing names all the contries are there too.

you can see Canada in both of the tabs.

please see screenshot below :

Another problem I have is when I use the map of the world continent I’m getting all the data correct, please see the screenshot below.

can you help me to figure out what is wrong?

I think maybe the Dundas map needs an update or something because the data is correct so I don’t know what is the problem.

It’s possible that you have an extra character like a leading or trailing space that is preventing the map from matching names with your data. I’d suggest calling the trim function of your data source (left and right) as I’ve had this problem in my data quite a few times.

Thanks for the response,
I cleaned the data before i inserted it to Dundas.
i solved the problem by dragging the map “world by country” from the shared maps tab.
but i don’t understand yet why the map from the visualization module are not working on this data.

another question i have, how can i configure the zoom level for my map, i’m embedding the map on a web page, the users should not be able to zoom in.

Thanks in advance!

Dundas BI looks at the data being sent into the map control and tries to load an appropriate map. Perhaps there is a data point in your data set that is leading the tool believe you are using something other than a world map. With the information that I have, i can only give you my best guess but you can always reach out to the support team with some sample data if you want a deeper understanding of what is happening.

As for your zooming question, good idea! I also like a locked view when i use the map. The easiest approach is to:

  1. Use the mouse wheel and drag to position the map exactly where you want it by switching to view mode.
  2. Once you’re happy with the position, go back to edit mode.
  3. Go to the map properties
    Viewport - > Enable Zooming (turn it off)
    Viewport -> Enable Panning (turn it off)
    Options -> Disable Automatic Zooming (Check this)

Now when you check in the dashboard, the map should be where you want it and unchangeable.

Hi Jeff,
Thank you very much for the answer!
The zoom worked for me, thanks!

Great! Glad to hear it’s working