Hi there! I’m trying to filter based on a calculated element on a dashboard and can’t figure out why it’s not working!
I am looking for a case closure date that is null, and was struggling creating a date filter that only selected “null” results, so I created a calculated element that is a column called “Case closed?”
When date = null, it returns false
when date = anything else, it returns true
I wanted to filter my results for the user so that they would only see a report of people with “false”, ie the case is still open.
When I create a filter based on this column, and select “false” results, it returns nothing.
Do filters not work on calculated elements for some reason? Does anyone have a good way around this if so, or an idea for handling this differently?
Thanks