Export to Excel and and PDF error

Hi,
Can anyone help with these Export to Excel and Export to PDF errors please?

  1. Export to Excel error after upgrade to Dundas BI v11:
    Object reference not set to an instance of an object.

Web response code: 500 Internal Server Error (System.NullReferenceException)
at ᔷᖧᒴᑒᗳᔗᕥᔟᙥᑤ.ᔓᙟᘛᕪᙑᔝᒵᘊᒢᑐ(Uri ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒐ, IShortLinkService ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒑ, String& ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒒ, String& ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒓ)
at ᔷᖧᒴᑒᗳᔗᕥᔟᙥᑤ.ᔓᙟᘛᕪᙑᔝᒵᘊᒢᑎ(View ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒐ, ExportRequest ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒑ)
at ᔷᖧᒴᑒᗳᔗᕥᔟᙥᑤ.ExportAsync(ExportRequest request, View temporaryView)
at Dundas.BI.WebApi.Controllers.ExportController.<>c__DisplayClass5_0.b__0()
at Dundas.BI.WebApi.Controllers.ApiControllerBase.DoAction(Nullable1 sessionId, Func1 func, IDictionary`2 exceptionStatusCodeMap)
at lambda_method2931(Closure , Object , Object[] )
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
— End of stack trace from previous location —
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)

Version: 11.0.0.1000-w

  1. Export to PDF error after upgrade to Dundas BI v11:
    http://url/Link/?shortLink=dr8t3t4fyphw9rdpa1t7rge98o is not a valid application URL

(Note: url is in format like 0.0.0.0:0000)

Web response code: 500 Internal Server Error (Dundas.BI.InvalidUriException)
at ᔷᖧᒴᑒᗳᔗᕥᔟᙥᑤ.ᔓᙟᘛᕪᙑᔝᒵᘊᒢᑑ(ExportRequest ᔦᕾᒔᙯᐋᓋᙢᕈᔅᒐ)
at ᔷᖧᒴᑒᗳᔗᕥᔟᙥᑤ.ExportAsync(ExportRequest request)

Version: 11.0.0.1000-w

  1. Export to PDF error after upgrade to Dundas BI v10:
    The export process failed (2): Script Error - Adapter: ‘View’ Event Name: ‘beforeExport’ Script Name: ‘script 28’ Error: 'datalblElectronicpopupkpi5018 is not defined’
    Web response code: 500 Internal Server Error (Dundas.BI.Export.ExportException)
    at ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓲ.ᓚᐐᙨᔀᐈᒨᔠᑽᘀᗶ(ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓳ config, Process process, DirectoryInfo outputDirectory)
    at ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓲ.ᓚᐐᙨᔀᐈᒨᔠᑽᘀᗴ(ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓳ config, DirectoryInfo outputDirectory, String commandLineArgs)
    at ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓲ.ᓚᐐᙨᔀᐈᒨᔠᑽᘀᗲ(ᖲᙋᘮᕮᑘᕜᐊᕄᑴᓳ config)
    at Dundas.BI.Export.StandardExportProviders.PdfProvider.ᓺᖬᓧᙩᕌᕯᕕᓘᔩᙛ(ExportRequest request)
    at Dundas.BI.Export.StandardExportProviders.StandardProviderBase.Export(ExportRequest request)
    at ᓅᙫᗕᐬᖉᕒᒑᗌᖢᔶ.ᗣᕺᓽᙃᐤᒝᙐᓣᐣᘹ(ExportRequest request)
    at ᓅᙫᗕᐬᖉᕒᒑᗌᖢᔶ.ProcessQueue(CancellationToken cancellationToken)

Version: 10.0.0.1009-w

These look like very specific errors. Likely you’ll need support to help you, sorry!

Hi Nabanita,
Can you please send an email to dun-support@insightsoftware.com regarding this issue?