When trying to access the login page I get an error message:
(Dundas.BI.DbAccessException) Error code: 1110 8 OpenConnectionIfRequired Dundas.BI.Core, Version=2.0.0.0, Culture=neutral, PublicKeyToken=521861cc52c056d5 Dundas.BI.AppDbAccess.AppDbContext Void OpenConnectionIfRequired() at Dundas.BI.AppDbAccess.AppDbContext.OpenConnectionIfRequired() at Dundas.BI.AppDbAccess.AppDbContext.get_Connection() at Dundas.BI.AppDbAccess.AppDbCommand..ctor(AppDbContext ctx, String sql) at Dundas.BI.AppDbAccess.AppDbContext.CreateCommand(String sql) at Dundas.BI.AppDbAccess.AnsiSqlBase.AccountServices.AnsiSqlSessionService.DbGetSessionsById(ICollection`1 sessionIds) at Dundas.BI.AccountServices.SessionService.SecurityCriticalGetSession(Guid sessionId, Boolean createNewAppDbContext) at Dundas.BI.AccountServices.SessionService.GetSession(Guid id) at Dundas.BI.CallerContext.get_SessionCulture() at Dundas.BI.Engine.get_Culture() at Dundas.BI.Services.CallerContextService.OnSessionOrCultureChanged() at Dundas.BI.Services.CallerContextService.CreateAndSetCurrentContext(Nullable`1 sessionId) at Dundas.BI.Web.WebAppAuthorizeAttribute.ProcessSessionId(AuthorizationContext filterContext, Guid sessionId) at Dundas.BI.Web.WebAppAuthorizeAttribute.OnAuthorization(AuthorizationContext filterContext) at System.Web.Mvc.ControllerActionInvoker.InvokeAuthorizationFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__1e(AsyncCallback asyncCallback, Object asyncState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`1.Begin(AsyncCallback callback, Object state, Int32 timeout) at System.Web.Mvc.Async.AsyncControllerActionInvoker.BeginInvokeAction(ControllerContext controllerContext, String actionName, AsyncCallback callback, Object state) at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__17(AsyncCallback asyncCallback, Object asyncState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`1.Begin(AsyncCallback callback, Object state, Int32 timeout) at System.Web.Mvc.Controller.BeginExecuteCore(AsyncCallback callback, Object state) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`1.Begin(AsyncCallback callback, Object state, Int32 timeout) at System.Web.Mvc.Controller.BeginExecute(RequestContext requestContext, AsyncCallback callback, Object state) at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__2(AsyncCallback asyncCallback, Object asyncState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`1.Begin(AsyncCallback callback, Object state, Int32 timeout) at System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContextBase httpContext, AsyncCallback callback, Object state) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
I tried running the dt resetadminpassword command via cmd prompt from the server where Dundas lives (in the tools folder) and get an error saying "Dundas.BI.UnsupportedVersionException: Applicaiton database version was 7 but version 71 was expectedd. The database upgrade tool must be run.
Why do I need to upgrade if I'm just tyring to reset the password? I am not familiar with this process.